Shipping policy
Effective Date: August 14, 2025
Thank you for shopping with Legend Smokes. This Shipping Policy outlines how we process and deliver your orders.
1. Processing Time
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Orders are typically processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Delivery Times
We ship orders using reliable carriers such as USPS, UPS, or FedEx. Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Overnight Shipping: 1 business day (available for select locations)
Delivery times are estimates and may vary due to weather, carrier delays, or other factors beyond our control.
3. Shipping Rates
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Shipping costs are calculated at checkout based on the delivery address and shipping method selected.
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Free shipping may be offered during promotions or when your order meets the specified minimum purchase amount.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment’s progress.
5. Delivery Issues
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Lost or Damaged Packages: We are not responsible for packages lost or damaged during transit. Please contact the carrier directly for assistance.
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Incorrect Address: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
6. Age Verification
All shipments containing tobacco-related products will require age verification upon delivery to ensure compliance with federal and state laws.
7. Contact Information
For questions about shipping, contact us at:
Legend Smokes
📍 Address: 421 Fayetteville, Ste 1100, Raleigh, NC 27601
📧 Email: info@legenddistributions.com
📞 Phone: +1 213 293 7060